Welcome to the Tech for Non-Techies podcast

A tech start-up begins its life with a tiny team. The founders are either technical or tech savvy, but as the company scales its team has to change. 

Learn about the three stages of start-up team growth here.

Learning notes from this episode:

• At stage 1, the start-up is focussed on building its first product and getting the first customers. The team is usually tiny, and each team member is either building the technology themselves or is very closely involved in the process. Everyone learns from each other on the job.
• At stage 2, the start-up has raised Series A or Series B and is focussed on scaling. This is when specialists in non-technical fields start getting hired: HR experts, sales people etc. The gap between the techies and the non-techies widens, and this is where opportunities get lost.
• At stage 3, the start-up is a late stage venture and is either preparing for a merger or an IPO. At this point, the original founder is very unlikely to be the CEO....

Nasi Rwigema doesn't have a background in software, but that didn't stop him from building his tech platform: Umwuga, a social network for blue collar workers in South Africa. To his surprise, he found that figuring out what people want is much harder than learning about tech.

Nasi is one of Sophia's students from London Business School. He took her course three years ago, and used his knowledge, network and resilience to build his platform.

If you have an idea for a tech venture, as a founder or a corporate innovator, or you want to invest in tech businesses, but don't have a tech background, this episode is for you.

Learning notes from this episode:

• "Don't be afraid of the tech and don't let not having a tech person hold you back," says Nasi. "Instead, focus on the customer and the problem you are solving."
• Show traction from the start. This doesn't necessarily mean revenue or explosive user growth. It means doing whatever you can to solve the problem for the customer.
• ...

Money isn’t enough to hire the best product teams. If you want to hire great people to build your product, you need to convince them that your vision has potential. To do this, techies and non-techies alike need to come prepared.

Learning notes:

• A product is a solution to a problem someone is experiencing. You use Uber to get from A to B, not because you want to use an app.
• Great outsourced product teams like the Evil Martians will question your assumptions and want to validate your idea. If a product team doesn’t ask you any questions and just wants to take your money, they are probably not very good, and so you should not work with them.
• To prepare to work with a great product team, research the problem you are solving and your target users. This research will also be useful if you are fundraising or applying for accelerators.
• User and problem research is also relevant if you want to get a job in a tech business, invest in tech or lead digital transformation. This...

What’s technology for? Tech products can make our lives better and make businesses a lot of money. But, without a focus on the user and on the business, technology is an academic project at best, or just an expensive hobby.

In this episode, you’ll hear from Elisabeth Bohlmann, VP of strategy at December Labs, a product and development studio that works with corporates like Google, and start-ups to validate ideas and build products.

Learning notes from this episode:

• If you don't have a technical background, learning from other people who are succeeding in tech but aren't techies, is often the best way to learn. They can anticipate your questions and mistakes much better than someone who has been coding since they were 8.
• Before hiring developers, always validate your ideas and create a prototype with designers. Design thinking is central to tech.
• Whether you're working in a start-up or a corporate, think about business needs first and then find out...

Product managers combine user perspectives, business needs and technology capabilities in one job. But, what they do day to day varies widely. In this episode, you’ll hear how what PMs do differs between Apple and Amazon from Souvik Bhattacharya, who has worked at both.

This episode is for product managers, founders, investors and those who want to understand tech companies from the inside.

Learning notes from this episode:

• Founders play the product management role in their start-ups, and venture capital funds often employ former PMs as investors.
• What Product Managers do day to day depends on the life cycle of the product. For example, in the launch phase the PM role also includes product marketing.
• Software vs. Hardware Product Management is incredibly different.  Hardware products, like those at Apple, take years to develop and incremental updates are typically not an easy option Software Product Management is much faster as changes can be made virtually and...

Hiring developers and designers to build your tech product is always risky, because as a non-techie, you're hiring people to do things you don't know how to do.

Is outsourcing more risky because you're far away from the team? Or is in-house more risky, simply because it usually costs more? Listen to this episode to find out.

Learning notes from this episode:

• Always get employees and contractors working on your products to sign over the Intellectual Property to the company. If a person or a firm is refusing to sign an IP Agreement, this is a bright red flag.
• In the early stages of product development, your job is to test ideas, get an MVP out there and get initial traction. The focus should be on doing this as quickly and cheaply as possible, which often means working with an outsourced product studio in a cheaper geography.
• After you've proven market need, you can hire in-house to scale the product.
• Right at the start of product development, you don't know what tech...

In this episode, Sophia Matveeva covers how to hire product teams to make your tech idea come to life. As a non-technical founder, you will not be able to supervise developers directly, but it doesn't mean you need to rely on a CTO co-founder either.

If you have an idea for a tech based business and want to know how to hire the right people to build it, this episode is for you.

Learning notes from this episode: 

• Work with designers first: your first hire should be a user experience designer, not a developer.
• You don't need a CTO co-founder, but you do need a technical lead or advisor.
• Work with a product studio, rather than freelance developers or a development shop at the start.

If you want to delve deeper, then check out the ebook: How to Hire Your Product Team & Go From Idea To App: Guide For Non-Technical Founders.

In the e-book you will get:

• A list of product studios recommended by non-technical founders including a firm I’ve worked with
• A...